Shipping policy

At Jain Sattva, we ensure that every order is packed carefully and shipped with utmost care. Please read the shipping policy below for details regarding order processing and delivery.

Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping & Delivery Timeline

  • Delivery timelines vary depending on your location and courier partner.
  • Estimated delivery time is 4–10 business days from the date of dispatch.
  • Delivery timelines are approximate and may vary due to external factors beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed at checkout.
  • Any promotional free shipping offers will be mentioned on the website.

Packaging

  • All products are packed securely to prevent damage during transit.
  • Special care is taken while packing fragile and decorative items.

Delivery Partners

  • Jain Sattva uses trusted third-party courier services for order delivery.
  • We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.
  • Customers can use the tracking information to monitor delivery status.

Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate.
  • Jain Sattva is not responsible for delivery delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

Damaged Packages During Transit

  • If the outer package appears damaged at the time of delivery, please record an uncut opening video before opening the parcel.
  • This is mandatory for any return or refund request related to damage.

International Shipping

  • Currently, Jain Sattva ships only within India.
  • International shipping is not available at this time.

Contact Information

For any questions related to shipping, please contact us at:
Email: jainsattva@gmail.com